Safety & Compliance Hub • Updated Mar 2026

Section 1: General Provisions and Scope of Services

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Effective Date: April 1, 2025

Last Updated: March 1, 2026

1.1. Introduction to the Zelencio Ecosystem

Zelencio (hereinafter referred to as “the Platform,” “the Company,” “Zelencio,” “we,” “us,” or “our”) provides a proprietary digital asset management environment designed to facilitate the storage, transfer, swap, and peer-to-peer exchange of virtual currencies and digital assets. Zelencio operates primarily as a high-performance software interface and technological infrastructure provider, enabling users to interact with decentralized blockchain networks and internal ledger systems with efficiency and security.

1.2. Binding Contractual Agreement

By accessing the Zelencio mobile application, creating an account, or utilizing any feature within the Zelencio infrastructure, you hereby enter into a legally binding contract with Zelencio. You acknowledge that you have read, understood, and voluntarily agreed to be bound by every article and sub-clause contained within these Terms of Service, as well as our Privacy Policy and AML/KYC Compliance Framework. If you do not agree to these terms in their entirety, you are strictly prohibited from accessing the platform and must immediately cease all use of Zelencio services.

1.3. Scope of Services

The Zelencio platform offers a comprehensive suite of digital asset tools, which include but are not limited to:

  • Virtual Asset Wallets: Secure hosting of unique blockchain addresses for the receipt and storage of supported cryptocurrencies.

  • Asset Swaps and Conversions: Algorithmic systems for the real-time exchange of one digital asset for another.

  • Internal Transfer Protocols: Off-chain asset movements between verified users via Zelencio Identity Numbers (ZIN) and encrypted Zelencio Codes (Vouchers).

  • P2P/C2C Marketplace: A managed venue for the direct exchange of digital assets between users, featuring a human-moderated Escrow Hub and multi-role participation (Buyer, Seller, and Middle Man).

  • Automation Tools: Sophisticated trading logic, including the "Swap on Market Drop" (SOMD) feature, enabling users to set automated execution parameters based on real-time market data.

1.4. Jurisdictional Compliance and Local Law

Zelencio is a global technological provider. However, the availability of certain features (including Fiat-to-Crypto gateways and P2P trading) is subject to regional availability and the regulatory landscape of the user's specific jurisdiction.

  • User Responsibility: You are solely responsible for ensuring that your use of Zelencio complies with all local, state, and national laws in your place of residence.

  • Legal Restrictions: You represent and warrant that you are not a citizen or resident of a prohibited jurisdiction (including but not limited to the USA, UK, or EU) where specific financial licenses are required and not currently held by the platform.

  • No Regulatory Guarantee: Zelencio makes no claim to be a licensed bank or traditional financial institution. Our services are provided as a Virtual Asset Service Provider (VASP) under a "Technology First" framework.

1.5. Modification of Terms

Zelencio reserves the unilateral right to amend, update, or replace any portion of these Terms at its sole discretion and without prior individual notice.

  • Notification: Any changes will be posted on the Zelencio website and within the mobile application. The "Last Updated" date at the top of this document will reflect the most recent changes.

  • Continuous Acceptance: Your continued use of the platform following the posting of changes constitutes your irrevocable acceptance of the modified Terms. It is your responsibility to review the Terms periodically for updates.

1.6. Contact and Official Support

For all legal inquiries, official notices, or technical support, the following channels are the only authorized points of contact:



ZELENCIO TERMS OF SERVICE and USER AGREEMENT close
Section 1: General Provisions and Scope of ServicesSECTION 2: ACCOUNT ELIGIBILITY AND IDENTITY VERIFICATION (KYC/AML)SECTION 3: DIGITAL ASSET MANAGEMENT AND TRANSFER PROTOCOLSSECTION 4: TRADING OPERATIONS, EXECUTION ENGINE, AND MARKET DATASECTION 5: USER-TO-USER U2U/P2P CRYPTO TRADINGSECTION 6: THE ZELENCIO ESCROW HUB (DIGITAL PRODUCTS)SECTION 7: FEES, FINANCIAL CHARGES, AND TAXATIONSECTION 8: PROHIBITED ACTIVITIES, FRAUD PREVENTION, AND TERMINATIONSECTION 9: SECURITY PROTOCOLS, AUTHENTICATION, AND DATA INTEGRITYSECTION 10: INTELLECTUAL PROPERTY, USER CONTENT, AND LEGAL PROVISIONS