8.1. Prohibited Use of Services
Illegal Transactions: The purchase or sale of illegal drugs, weapons, stolen goods, or any other items prohibited by international law.Unlicensed Financial Activity: Operating as an unauthorized money transmitter, currency exchange (Bureau de Change), or providing banking services without a local license using Zelencio’s infrastructure.Abuse of Vouchers: Using Zelencio Codes to facilitate high-frequency commercial arbitrage or to obscure the origins of criminal proceeds.Sanctions Evasion: Utilizing the platform if you are a resident of a restricted jurisdiction or a person named on a global sanctions list (OFAC, UN, EU).
8.2. Market Manipulation and Technical Abuse
Wash Trading: Executing trades with yourself or through coordinated accounts to create a false impression of market volume or price.System Exploitation: Attempting to exploit technical glitches, "latency arbitrage," or API vulnerabilities within the One-Click Swap or SOMD features.Reverse Engineering: Attempting to decompile, reverse-engineer, or "scrape" the proprietary code or market data of the Zelencio application.Botting: Using unauthorized third-party scripts or bots to interact with the platform in a way that causes "Artificial Stress" to the server infrastructure.
8.3. P2P and Escrow Fraud Prevention
Doxing and Harassment: Sharing a trading partner’s bank details or personal info outside the platform.Fake Evidence: Uploading doctored or forged screenshots of bank transfers within the P2P Chat or Escrow Hub.Off-Platform Solicitation: Encouraging a user to complete a trade on WhatsApp, Telegram, or any other external app to bypass Zelencio’s security escrow.Triangular Scams: Using a third party’s bank account to pay a Seller without passing the mandatory "Zelencio Face Verification" protocol.
8.4. Monitoring and AI Fraud Detection
24/7 Surveillance: You acknowledge that Zelencio utilizes human moderators and AI-driven behavior analysis to monitor all platform interactions.Risk Scoring: Every account is assigned a dynamic "Internal Risk Score." High-risk scores (triggered by frequent cancellations, failed KYC, or IP-mismatches) may result in automatic account restrictions.Cooperation with Authorities: Zelencio reserves the right to provide your UIDs, transaction logs, and P2P chat history to authorized local and international law enforcement agencies (e.g., EFCC in Nigeria) without your prior consent.
8.5. Account Suspension and Permanent Termination
We believe, in our sole discretion, that you have violated any article of these Terms. Your account is being used for fraudulent, deceptive, or malicious activity. A government body or regulatory authority issues a formal request to freeze your assets. You fail to complete mandatory KYC updates or provide valid proof of funds when requested.
8.6. Treatment of Assets Upon Termination
Asset Freeze: All funds in your Crypto, Zelencio Crypto, and Earn accounts will be frozen.Investigation Period: Zelencio may hold assets for up to 180 days (or longer if required by law) to ensure all P2P disputes and bank-related inquiries are resolved.Forfeiture: If assets are found to be derived from criminal activity or if the account was used to defraud other Zelencio users, you agree that such funds may be forfeited to the platform or returned to the victims, as determined by a legal audit or court order.
8.7. Withdrawal of Access (The "Right to Refuse")
8.8. Crypto Gift and Giveaway Abuse
The Crypto Gift feature is provided for promotional and personal gifting purposes only. To prevent the "Structuring" of illegal funds, the following are strictly prohibited:
Commercial Exchange: Using Crypto Gifts as a method of payment for unregulated commercial goods or services.
Mule Accounts: Creating gifts for the sole purpose of moving assets between multiple accounts controlled by the same individual to obscure the "Audit Trail."
Automated Claiming: Using scripts, bots, or any form of automation to monitor and claim "Random Amount" gifts faster than humanly possible.
False "Purpose": Entering deceptive or vague information in the mandatory "Purpose of Gift" field. Zelencio reserves the right to terminate any gift code if the stated purpose is found to be fraudulent.
Commercial Exchange: Using Crypto Gifts as a method of payment for unregulated commercial goods or services.Mule Accounts: Creating gifts for the sole purpose of moving assets between multiple accounts controlled by the same individual to obscure the "Audit Trail."Automated Claiming: Using scripts, bots, or any form of automation to monitor and claim "Random Amount" gifts faster than humanly possible.False "Purpose": Entering deceptive or vague information in the mandatory "Purpose of Gift" field. Zelencio reserves the right to terminate any gift code if the stated purpose is found to be fraudulent.
8.9. Referral Program Integrity (Anti-Sybil Policy)
Zelencio operates a 1-level referral system (User A invites User B). To maintain a fair ecosystem, the following "Referral Fraud" actions will result in the immediate disqualification of rewards and potential account suspension:
Self-Referral: Creating multiple accounts under your own control (using different emails/IPs) to refer yourself and harvest signup bonuses.
Incentivized Traffic: Paying third parties to create "Ghost Accounts" that complete KYC but never perform genuine trades.
Deceptive Promotion: Using the Zelencio name to promote "Get Rich Quick" schemes or using misleading advertisements to get users to sign up under your link.
Commission Structure: You acknowledge that referral commissions are only paid for direct invitees. Any attempt to structure "Multi-Level Marketing" (MLM) or "Pyramid" schemes using Zelencio links is a violation of international financial law.
Self-Referral: Creating multiple accounts under your own control (using different emails/IPs) to refer yourself and harvest signup bonuses.Incentivized Traffic: Paying third parties to create "Ghost Accounts" that complete KYC but never perform genuine trades.Deceptive Promotion: Using the Zelencio name to promote "Get Rich Quick" schemes or using misleading advertisements to get users to sign up under your link.Commission Structure: You acknowledge that referral commissions are only paid for direct invitees. Any attempt to structure "Multi-Level Marketing" (MLM) or "Pyramid" schemes using Zelencio links is a violation of international financial law.
8.10. Daily Tasks and Milestone Manipulation
The "Daily Task" and "Trade and Earn" rewards are intended to incentivize genuine platform activity. You agree not to engage in:
Wash Trading: Executing high-frequency trades with no economic purpose (trading the same asset back and forth) solely to hit volume milestones (e.g., the "$10,000 spot trade" task).
Fake P2P Activity: Creating and completing P2P/C2C orders with coordinated partners or secondary accounts to farm "Trade Count" rewards.
Task Automations: Using automated software to perform "Daily Check-ins" or task completions.
Right to Reclaim: Zelencio reserves the absolute right to audit reward histories. If we detect that a user’s "GBRT" or "USDC" rewards were earned through artificial activity, we will deduct the equivalent value from your main balance without prior notice.
Wash Trading: Executing high-frequency trades with no economic purpose (trading the same asset back and forth) solely to hit volume milestones (e.g., the "$10,000 spot trade" task).Fake P2P Activity: Creating and completing P2P/C2C orders with coordinated partners or secondary accounts to farm "Trade Count" rewards.Task Automations: Using automated software to perform "Daily Check-ins" or task completions.Right to Reclaim: Zelencio reserves the absolute right to audit reward histories. If we detect that a user’s "GBRT" or "USDC" rewards were earned through artificial activity, we will deduct the equivalent value from your main balance without prior notice.
8.11. Account Multiplicity and Botting
One Human, One Account: In accordance with our KYC policy, each physical individual is permitted only one (1) verified Zelencio account. Detection of multiple verified accounts belonging to the same person will result in the permanent closure of all associated accounts.
Hardware Fingerprinting: Zelencio uses "Authorized Device" tracking and hardware fingerprinting to detect users operating dozens of accounts from the same physical device.
One Human, One Account: In accordance with our KYC policy, each physical individual is permitted only one (1) verified Zelencio account. Detection of multiple verified accounts belonging to the same person will result in the permanent closure of all associated accounts.Hardware Fingerprinting: Zelencio uses "Authorized Device" tracking and hardware fingerprinting to detect users operating dozens of accounts from the same physical device.
8.12. Reputation and Review Manipulation
In the P2P Marketplace and Escrow Hub:
Review Farming: You may not post fake positive reviews for yourself or coordinated partners.
Malicious Ratings: You may not post fake negative reviews to damage the reputation of a competitor merchant.
Reputation Reset: Zelencio reserves the right to reset a user's "Success Rate" or "Reputation Score" if evidence of manipulation is found.
Review Farming: You may not post fake positive reviews for yourself or coordinated partners.Malicious Ratings: You may not post fake negative reviews to damage the reputation of a competitor merchant.Reputation Reset: Zelencio reserves the right to reset a user's "Success Rate" or "Reputation Score" if evidence of manipulation is found.