Effective Date: April 1, 2025
1. Nature of Digital Assets
Cryptocurrencies and digital assets are highly speculative, carry a high degree of risk, and are not suitable for all investors. Unlike traditional fiat currencies, digital assets are not backed by a central bank or government. Their value is determined entirely by market supply and demand.
2. Market Volatility and Potential for Total Loss
The price of digital assets can change rapidly and unpredictably. You acknowledge that:
The value of assets in your Zelencio wallet may drop to zero in a short period.
"Flash crashes" and extreme liquidity shortages can occur without warning.
Zelencio is not liable for any financial losses resulting from market movements, including those triggered by our SOMD (Auto-Swap) automation.
3. No Guarantee of Price Accuracy
While Zelencio uses global WebSockets (including data from providers like Gate.io), there may be technical delays or discrepancies. The price you see on your screen may not be the exact price at the moment of execution due to "Slippage" or "Network Latency."
4. Regulatory and Legal Risks
The regulatory environment for cryptocurrency in Africa and globally is still evolving.
Changes in government laws (e.g., Central Bank of Nigeria mandates) may suddenly restrict your ability to withdraw or trade assets.
Zelencio may be forced to suspend services in your specific region to comply with new laws.
Digital assets are generally not covered by "Deposit Insurance" or "Investor Protection" schemes.
5. Security and Personal Responsibility
The security of your assets is a shared responsibility. Zelencio is not responsible for losses if:
You lose your mobile device and do not have a backup of your 2FA.
You are a victim of a "Phishing" or "Social Engineering" attack.
You share your Zelencio Code (Voucher) with a stranger who redeems it before you.
6. P2P and Third-Party Risks
By using the C2C/P2P Marketplace or Escrow Hub, you acknowledge that:
You are trading directly with another human being.
Zelencio acts as an escrow custodian but does not control the actual bank transfer (fiat) between parties.
You carry the risk of "Bank Account Freezes" if your trading partner uses suspicious funds.
7. "Automation" and Technical Risk
Using the SOMD (Swap on Market Drop) feature involves technical risks. Zelencio does not warrant that the automation will execute 100% of the time, especially during periods of extreme network congestion or server maintenance.