Effective Date: April 1, 2025
1.1. Introduction
Zelencio (“we,” “us,” or “our”) uses cookies and similar tracking technologies (pixels, beacons, and local storage) to enhance your experience on our website and within the secure WebViews used for financial transactions in our mobile application. This policy explains what these technologies are and your rights to control our use of them.
1.2. What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.
1.3. Types of Cookies We Use
Essential/Strictly Necessary Cookies: These are vital for the operation of Zelencio. They enable you to log into secure areas of our platform, use a shopping cart for "One-Click Buy," and utilize our internal ledger services. Without these, the platform cannot function.
Performance and Analytics Cookies: These help us understand how users interact with our Help Center and WebViews. We use this data to improve app speed and fix technical glitches. All data is aggregated and anonymized.
Functionality Cookies: These recognize you when you return to our platform. This allows us to personalize content for you (e.g., your choice of language or currency display).
Third-Party Cookies (Payment Gateways): When you enter the checkout flow via Paystack, Flutterwave, or Stripe, these licensed providers may set their own cookies to ensure the security of the payment session and to prevent credit card fraud.
1.4. Managing Your Cookie Preferences
Most mobile browsers and apps allow you to control cookies through their settings. however, please note that if you limit the ability of websites to set cookies, you may worsen your overall user experience and, in the case of Zelencio, you may be unable to complete fiat-to-crypto purchases because our payment partners require essential cookies for security.
2. ZELENCIO WEBSITE & CONTENT DISCLAIMER
Effective Date: April 1, 2025
2.1. General Information Only
The information provided on the Zelencio website (zelencio.com), the Help Center, and within the Zelencio mobile application is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the market data, charts, or articles provided.
2.2. No Financial Advice (Non-Reliance)
Zelencio is a technology platform and a Virtual Asset Service Provider. We do not provide financial, investment, legal, or tax advice.
Any data or "Trading Guides" provided are for educational purposes.
The use of advanced features like SOMD (Auto-Swap) or Smart Limit Orders should be based on your own research.
You should consult with a qualified financial professional before engaging in cryptocurrency trading.
2.3. External Links and Third-Party Gateways
Zelencio utilizes secure WebViews to connect you with third-party payment processors.
No Control: We have no control over the nature, content, and availability of those external sites.
No Endorsement: The inclusion of any links (e.g., to Flutterwave or Stripe) does not necessarily imply a recommendation or endorse the views expressed within them.
User Risk: Once you leave the Zelencio native interface and enter a third-party WebView, you are subject to the terms and privacy policies of that specific provider.
2.4. Technical Reliability
Every effort is made to keep the website and matching engine up and running smoothly. However, Zelencio takes no responsibility for, and will not be liable for, the platform being temporarily unavailable due to technical issues beyond our control, nor for any trading losses incurred during such downtime.
2.5. Accuracy of Global Market Data
Zelencio aggregates market prices from various global liquidity sources. Due to the decentralized nature of cryptocurrency markets, prices may vary between exchanges. Zelencio does not warrant that the prices shown in our "Market View" will match the prices on other platforms or the "On-Chain" global average at any specific millisecond.