Safety & Compliance Hub • Updated Mar 2026

ON-CHAIN DEPOSIT PROTOCOL

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1. Functional Definition and Scope

The Zelencio On-Chain Deposit feature serves as the primary gateway for the migration of digital assets from decentralized blockchain networks into the Zelencio custodial ecosystem. This protocol allows verified users to generate unique, platform-hosted blockchain addresses for the purpose of receiving supported cryptocurrencies from external wallets, third-party exchanges, or decentralized finance (DeFi) protocols.

Upon successful confirmation on the underlying blockchain, the deposited assets are credited to the user’s "Crypto Account" on the Zelencio internal ledger, enabling subsequent trading, swapping, and internal transfer activities.

2. Technical Execution and Address Generation

2.1. Unique Address Allocation:
Zelencio utilizes a proprietary address-generation engine that assigns a distinct, one-of-a-kind public key (wallet address) to each user for every supported asset. To ensure maximum security and auditability, these addresses are never shared between multiple users. Once an address is generated, it is permanently linked to the user’s Zelencio Identity Number (ZIN).

2.2. Custodial Architecture:
Zelencio operates a high-security custodial model. While users are provided with a public address for deposits, the private keys associated with these addresses are managed by Zelencio using multi-layer cold storage and Hardware Security Modules (HSMs). This architecture protects user funds from the risks associated with personal private key management while maintaining instant liquidity within the platform.

3. Network and Asset Compatibility Policy

3.1. Mainnet and Layer-2 Verification:
Zelencio currently supports several prominent blockchain networks, including but not limited to: Bitcoin (BTC), Ethereum (ERC-20), BNB Smart Chain (BEP-20), Tron (TRC-20), Solana, Polygon, and TON.

3.2. Mandatory Network Matching:
It is the user's absolute responsibility to ensure that the asset being sent matches the selected network within the Zelencio interface.

  • Example: Sending USDT via the ERC-20 network to a Zelencio BEP-20 address will result in the permanent and irretrievable loss of funds.

  • Notice of Non-Liability: Zelencio does not possess the technical ability to "undo" or "reverse" cross-chain errors. Users are prompted via a mandatory "Notice Dialog" to reconfirm the network selection before the deposit address is revealed.

4. Deposit Limits and KYC Tiering

Deposit capabilities are governed by the user’s Identity Verification (KYC) level. Zelencio implements these limits to prevent platform abuse and ensure compliance with global Anti-Money Laundering (AML) standards:

  • KYC Tier 1: Authorized for deposits up to an equivalent value of $10,000 USD daily.

  • KYC Tier 2: Authorized for deposits up to an equivalent value of $50,000 USD daily.

  • KYC Tier 3: Authorized for institutional or high-volume deposits up to $50,000,000 USD daily.

Any deposit exceeding these thresholds may be held in a "Security Crypto Account" until the user provides the necessary "Proof of Funds" to upgrade their KYC status.

5. Confirmation and Settlement Protocol

5.1. Blockchain Confirmations:
Deposits are not credited to the user’s available balance until they reach a pre-defined number of "Confirmations" on the relevant blockchain. The number of required confirmations varies by network (e.g., 2 confirmations for BTC, 15 for Ethereum) to mitigate the risk of "Double-Spend" attacks or "Chain Reorganizations."

5.2. Minimum Deposit Threshold:
Zelencio sets a minimum deposit amount for each asset (e.g., 0.00005 BTC). Deposits below this threshold will not be processed by the internal ledger and will not be credited to the user’s account. These "dust" deposits are considered non-recoverable.

6. Fee and Pricing Transparency

6.1. Platform Zero-Fee Policy:
Zelencio does not charge users a fee for incoming on-chain deposits. 100% of the asset amount received at the blockchain address (after any sender-side or network gas fees) will be credited to the user’s account.

6.2. External Costs:
Users acknowledge that the sending platform or personal wallet used to initiate the deposit may charge "Gas Fees" or "Withdrawal Fees." Zelencio has no control over these external costs.

7. Security and Anti-Fraud (AML/CFT)

7.1. Dirty Crypto and Flagged Wallets:
Zelencio utilizes real-time blockchain analytics to scan all incoming deposits. Assets originating from "Flagged" sources (e.g., mixers, darknet markets, or sanctioned addresses) will be automatically frozen in the "Security Crypto Account."

7.2. Investigation Rights:
Zelencio reserves the right to request additional information regarding the origin of any deposit. Failure to comply with an AML inquiry will result in the permanent suspension of the account and the potential reporting of the event to regional financial authorities (e.g., the SEC or EFCC in Nigeria).

8. Risk Disclosure and Legal Disclaimer

8.1. Technical Finality:
Blockchain transactions are immutable. Zelencio cannot retrieve assets sent to the wrong address, assets sent via an unsupported network, or assets sent while the user’s device is compromised by malware.

8.2. Market Volatility:
The value of a deposit may fluctuate significantly between the time of initiation and the time of successful confirmation. Zelencio is not liable for any decrease in fiat-equivalent value during the confirmation period.

8.3. Third-Party Delays:
Zelencio is not responsible for delays caused by network congestion, blockchain forks, or technical failures within the user’s external sending platform.


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